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Any Business Can Benefit from Conversational UI
Before the advent of online stores, people had to walk into physical stores to buy goods. Most shops had customer assistants who helped people pick out what they wanted, advised them on what to get, or generally assisted them to make their shopping experiences easier. In many cases, these assistants used pre-defined scripts to respond…
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How To Conduct A Successful User Interview
User interviews are a key part of the design process. They help you to understand your users and their needs so that you can build a product that meets their needs. However, conducting a successful user interview is not always easy as it may sound. What Is A User Interview? In a user interview, a…
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Optimizing Customer Experience and Growing Your Business With UI/UX Designs
They say first impressions last longer. Many times, people don’t give you the opportunity for a second impression. Especially when it comes to spending money, if they had a bad first experience, there is a high possibility that they are never coming back. For businesses, customer experience and feedback are perhaps the most important determining…